Service & Parts
Call our team for technical guidance, parts identification, commissioning and training coordination. Share the equipment model, serial number or part number and operating location so we can confirm the right next step.
For service and parts, call +1 402 943 6492. For new equipment and integration projects, call +1 224 584 8273. Have your model and serial number ready so we can identify the right support route.
Start with the Americas service line and identify your equipment, serial number, and concern. Coverage, exclusions, and responsibility for the chassis, tank, module, or individual components are determined by the applicable sales contract and supplier warranty.
Use the current parts catalog to identify components and provide part numbers, equipment model, serial number, quantities, and delivery location. Our team can confirm the correct parts, fulfillment route, availability, and shipping terms for your request.
Contact the Council Bluffs service team with the equipment model, symptoms, relevant alarms, and operating conditions. The Americas and Australia teams share engineering knowledge to coordinate the appropriate technical response.
Discuss pumping, filtration, metering, controls, and module requirements with our team. Scope, compatibility, fabrication, and installation arrangements are established for the individual project.
Discuss your fleet and the inspection or testing you need. Assessment scope, location, personnel, and timing must be agreed for the project; the website does not promise a standing inspection program or response time.
Commissioning and training support are part of the Refuel lifecycle approach. Contact the Americas team to agree operator or maintenance topics, delivery method, location, and scheduling for your equipment; no fixed Melbourne or U.S. training location is assumed.
Parts identification
Review the official parts catalog, then provide your part number, quantity, equipment model, serial number, and delivery location. Availability, substitutions, shipping, and fulfillment arrangements are confirmed for your request.
Regional integration and support
Where local assembly is appropriate, we work with qualified partners on the interfaces, assembly scope and acceptance plan. Our team confirms parts availability and the support route for each location.
Tell the Americas team what equipment you operate and the support you need. Scope, delivery arrangements, and timing are agreed for your request.
